|
Name:
|
|
|
Position:
|
|
|
Company:
|
|
|
Phone:
|
|
|
Fax:
|
|
|
Address:
|
|
|
City:
|
|
|
State:
|
|
|
Zip:
|
|
|
Email:
|
|
|
Alt. Phone:
|
|
|
How long have you been doing business with Apex Curb?
|
N/A
1 year or less
2-5 yrs
6-10 yrs
11 yrs
|
| Please rate the effectiveness of our estimator (1=lowest, 5=highest) |
|
Receptiveness and understanding of project requirements and the needs of your firm.
|
1
2
3
4
5
|
|
Presentation of Apex Curb's capabilities, products, service, offerings and recognition.
|
1
2
3
4
5
|
|
Presentation of bid proposal and project strategy.
|
1
2
3
4
5
|
|
Willingness and ability to answer all your questions.
|
1
2
3
4
5
|
|
Professional appearance
|
1
2
3
4
5
|
|
Timeliness and response time from initial contact to bid presentation.
|
1
2
3
4
5
|
|
How many times after the representative submitted his quote did he call you to see if you had any questions?
|
once
twice
more
|
|
Comments regarding our estimator.
|
|
| What are the major factors in your decision to award the contract to Apex Curb? |
|
Price
|
Yes
No
|
|
Apex Curb's Reputation
|
Yes
No
|
|
Superior Materials
|
Yes
No
|
|
Warranty Terms
|
Yes
No
|
|
Apex Curb's location
|
Yes
No
|
|
Project Schedule
|
Yes
No
|
|
Billing Terms
|
Yes
No
|
|
Other
|
|
| What were the major factors in your decision NOT to award the contract to Apex Curb? |
|
Price
|
Yes
No
|
|
Apex Curb's Reputation
|
Yes
No
|
|
Superior Materials
|
Yes
No
|
|
Warranty Terms
|
Yes
No
|
|
Apex Curb's location
|
Yes
No
|
|
Project Schedule
|
Yes
No
|
|
Billing Terms
|
Yes
No
|
|
If applicable, please list the main reason Apex Curb was NOT awarded the contract for your work.
|
|
|
(Optional) Please name the contractor who was awarded the contract.
|
|
|
If price was the reason for losing the contract, by what percentage was Apex Curb's price higher than that of the selected contractor?
|
less than 5%
5-10%
10-15%
more than 15%
|
|
If service offering and capabilities affected the selection, what services and or/ capabilities did Apex Curb not offer that the competition did?
|
|
|
If the project was canceled due to budget limitations, will it need to be rebid at a later date? If so, would you like us to contact you?
|
Yes
No
|
| Please rate the quality of Apex Curb's services and performances (1=lowest, 5=highest) |
|
Quality of material
|
1
2
3
4
5
|
|
Quality of workmanship
|
1
2
3
4
5
|
|
Completion time
|
1
2
3
4
5
|
|
Follow up
|
1
2
3
4
5
|
|
Overall, did our crew perform to your satisfaction?
|
1
2
3
4
5
|
|
What, if any services would you like to see Apex Curb offer in the future?
|
|
|
How many employees in your company?
|
|
|
Please use this area for any questions, comments or specific areas you feel strongly about that we have not addressed in this survey.
|
|
|
|